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Posts Tagged ‘management process’

CBSE CCE Report Card Sample for Class X: Page 03

CBSE CCE Report Card

 

Since one of the objectives of testing is to find defects, the discrepancies between actual and expected outcomes need to be logged as incidents.  An incident must be investigated and may turn out to be a defect. Appropriate actions to dispose incidents and defects should be defined. Incidents and defects should be tracked from discovery and classification to correction and confirmation of the solution. In order to manage all incidents to completion, an organization should establish an incident management process and rules for classification. Read the rest of this entry »